People
Who is responsible for what?
Operations & Programme Consultant
I turn moving parts into systems that deliver
I help founders, startups and growing organisations bring structure to complex operations, build scalable systems and keep important work moving.
OPERATIONSSYSTEMSPROGRAMME & PROJECT DELIVERY
Rooted With Sylvia
Strong roots. Clear systems. Sustainable growth.
My name, Sylvia, traces its roots to silva, meaning forest.
A healthy forest thrives through strong roots, interconnected systems and constant adaptation.
I see organisations the same way. My work is about building the operational foundations that help people, programmes and businesses grow with clarity.
The problem
What I help untangle
People, processes, systems, projects and stakeholders can all move at different speeds. I bring them into one operating structure.
Let's untangle yours →Processes
Where is work getting stuck?
Systems
What needs to be tracked, documented or automated?
Projects
What is moving, who is accountable and what is next?
Vendors & Stakeholders
Who needs to be coordinated?
How I work
Systems × Delivery
A good system does something very human: it lets everyone know what happens next.
That is the thread through Sylvia's work — whether the environment is a four-person startup, a bank, a live festival, or a high-governance international programme.
Evidence
Proof, not promises.
A few numbers from the work.
Faster approvals
Centralised tracking reduced approval turnaround across a 40+ person team.
Efficiency gain
Redesigned workflows and operating systems for a distributed startup team.
Cost reduction
Negotiated supplier and contract improvements within a corporate procurement environment.
Programme exposure
Supported high-level U.S. government delegation work linked to investments across Kenya and East Africa.
km² sanctuary expansion
Supported operational work connected to conservation at scale.
Selected work
Work that shows the range.
Here Africa Food & Drink Festival
A multi-vendor public event with permits, suppliers, contracts, logistics, documentation and a fixed public launch date.
Result: Delivered the inaugural event on schedule with multiple vendors and regulatory requirements coordinated into one operating structure.
View case study →
USAID Kenya & East Africa
Operating in a complex, high-governance international development environment where timelines, stakeholders, documentation and approvals had to move together.
Result: 40% faster document approvals and successful coordination of senior delegation activity, with programme exposure linked to $600M+ in investments.
View case study →
Viewcy
When you're growing faster than your systems: internal operations built from zero for a distributed creative-tech team.
Result: 30% operational efficiency gain through structured workflows, documentation and task management.
View case study →
Abze
Embedded operations consulting for a startup environment — establishing workflows, documentation systems and administrative infrastructure so the organisation can scale with greater clarity.
Result: Built operational infrastructure from zero.
View case study →
Kenya Rhino Range
Operations and programme-support consulting for a lean conservation team, including logistics around the Tsavo West fence-dropping milestone with Kenya Wildlife Service.
Result: Supported a 3,200 km² conservation milestone.
View case study →Who I work with
Different environments. Same underlying problem.
Founders & Startups
When growth is outpacing the systems behind it.
Growing Organisations
When teams, processes and projects are becoming harder to coordinate.
Mission-Driven Organisations
When programmes require strong operational discipline behind the mission.
How I can help
Practical support, tailored to where you are.
Operations Build
Starting from USD 800
Best for
For organisations that are growing, restructuring or starting to feel the strain of their current systems.
What's included
- Operational assessment
- Workflow & process design
- SOPs & documentation
- Task / project management systems
- File & knowledge architecture
- Handover & implementation
Embedded Operations
Starting from USD 1,200 / month
Best for
For founders and growing teams that need an experienced operator embedded in the business without hiring a full-time operations lead.
What's included
- Programme / project coordination
- Stakeholder follow-up
- Vendor and procurement coordination
- Documentation & reporting
- Meeting & action management
- Ongoing operational support
Operational Review
Starting from USD 750
Best for
A focused assessment of current processes, tools and ways of working, with prioritised recommendations.
What's included
- Process & workflow review
- Tools & systems assessment
- Gap analysis
- Prioritised recommendations
About Sylvia
I build the structure behind the work.
My career has taken me through banking, international development, startups, conservation and programme operations. Across very different environments, I've noticed the same thing: good people can struggle when the systems around them aren't designed to support the work.
That's where I come in. I work with founders, startups and growing organisations to bring structure to moving parts—building workflows, coordinating delivery, strengthening processes and creating the operational foundations teams need to move with confidence.
Rooted With Sylvia reflects the philosophy behind that work: sustainable growth starts with strong foundations.
View my experience →Expertise
Where I create the most value.
Programme & Operations Management
End-to-end coordination, planning, reporting, governance compliance and audit readiness.
Executive & Leadership Support
Board coordination, briefings, travel and high-level engagement management for senior leadership.
Systems & Process Design
SOPs, approval workflows, tracking frameworks and operational infrastructure built from scratch.
Procurement & Vendor Management
Sourcing, negotiation, compliance and contract execution with proven institutional savings.
Financial Administration
Budget tracking, invoices, purchase orders and reconciliation across corporate and donor systems.
Events & Stakeholder Coordination
Logistics, compliance, vendor management and live execution for delegations and public events.
Tools & platformsThe tool follows the operating need—not the other way around.
Credentials
Education and professional development.
Education
Academic foundation
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MBA in Operations Management
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BSc Economics & Finance
Selected professional development
Continuous development
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01
Certificate Program in Contract Management (CPMC)World Bank
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02
Project Management EssentialsDisasterReady.org
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03
Operations and Process ManagementIllinois Institute of Technology
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04
Power BI FundamentalsCorporate Finance Institute
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05
FAC-COR Level IContracting Officer's Representative
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06
McKinsey Forward ProgramStrategy & Leadership
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07
ISO 27001 / 22301 / 20000Awareness Training
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08
Carbon & ESG AnalysisSustainability & Compliance
Recognition
Selected recognition
- AwardOn-the-Spot Award · USAID Kenya & East Africa
Start a conversation
Bring me the moving parts.
Growing faster than your systems can handle? Launching something complex? Too many people, tools and deadlines moving at once? Bring me the moving parts. We'll work out what needs structure first.
Contact